Frequently Asked Questions (FAQs)

The Bob Hall Legacy Fund is a charitable initiative that supports mobility, independence, and access for people with disabilities. The fund builds on Bob Hall’s legacy and is administered by REquipment, Inc., a Massachusetts nonprofit organization.

Donations support the mission and programs of the Bob Hall Legacy Fund, including the refurbishment and distribution of mobility and assistive equipment.

Program descriptions and impact stories illustrate the kinds of outcomes donations help make possible, but donations are not earmarked for specific individuals unless explicitly stated.

You can make a one-time or recurring donation through our secure online donation system. All payments are processed through Stripe, our third-party payment processor.

Yes. Donations are processed on Stripe’s secure, encrypted payment platform. We do not collect or store full credit card or banking details.

Yes. You may choose to make a recurring donation at the frequency offered. Recurring donations continue until canceled by the donor.

You can manage or cancel a recurring donation through the Stripe-managed payment interface provided after your donation, or by contacting us for assistance.

Changes apply to future donations only.

Donations are generally non-refundable, except where required by applicable law.
If you believe a donation was made in error or have a billing concern, please contact us and we will review your request.

Yes. A donation confirmation is provided through our secure payment processor at the time of contribution. Please retain this confirmation for your records.

Donations may be tax-deductible to the extent allowed by law. Donors are responsible for determining their own tax eligibility and should consult a tax professional if needed.

We collect only the information necessary to process donations, respond to inquiries, and operate our website. This may include your name, email address, billing address, and donation details.

We do not sell or share personal information for advertising or marketing purposes.

Payment information is processed directly by Stripe. We do not have access to your full payment card or bank details.

We use privacy-configured analytics to understand how visitors use our website and improve its performance. We do not use cookies for advertising, profiling, or cross-site tracking.

More details are available in our Privacy Policy and Cookie Policy.

We are committed to making our website accessible to as many people as possible and work to align with recognized accessibility standards where reasonably practicable.

If you experience difficulty accessing any part of the site, please contact us so we can assist.

We’re happy to help. You can contact us using the information below.